FAQ

How often should a pearl necklace be restrung?

Depends on how often you wear it. If you wear your necklace frequently, have it inspected once a year. Visit our store promptly if the cord becomes loose or gaps appear between beads to replace the string.

Can I wear pearls while showering or swimming?

Not recommended. Moisture, pool disinfectants, and body care products can dull the surface. Remove before use to preserve its luster long-term.

Can the store offer length adjustments or button replacements?

Yes. Most necklaces and bracelets support length adjustment and clasp replacement; feasibility must be confirmed in-store by a consultant based on the specific design.

How do I verify product quality after purchase?

Each product comes with a quality specification detailing material, bead size range, and grade. You can also compare luster and dimensions in-store.