Member & Service

Members & Customer Service

使用同一套会员账号即可查询预约与咨询记录、管理订单并安排到店服务。登录后还能在这里了解珍珠的日常保养与售后说明。

Sign in

登录 / 注册会员

会员账号使用邮箱验证码或手机验证码登录,不需要设置密码,首次登录即自动完成注册。

  • 邮箱验证码登录:不设密码,首次登录即自动完成注册;海外客户建议使用邮箱登录。

  • 手机验证码登录:支持手机号验证码登录,短信可送达范围以平台短信服务为准。

  • 登录后可在会员中心查看预约与咨询记录,在线下单时也能直接完成支付。

账号在站点结算、会员中心与批发合作共用;如果暂时不想注册,也可以直接用Book Appointment了解款式。

Member Benefits

  • New arrivals: try on first

    Notify members first to schedule a trial appointment after the new collection arrives, with pearl luster comparison and sizing recommendations.

  • Maintenance and Line Change Service Record

    Members can view past maintenance and line replacement records to schedule in-store service by cycle.

  • Paired Beads & Customization Support

    Earrings and set pieces can be customized with matching beads. Custom lengths and sizes are available upon request.

Care Guide

Pearl Care Guide

Pearls are organic gems; the order in which you wear and store them affects their luster.

01

Wearing Order

Put on pearls after applying makeup and perfume to minimize exposure to sweat, alcohol, and cleaning agents.

02

Daily wipe

After removal, gently wipe the beads with a soft dry cloth to remove sweat and dust, then store them separately.

03

Store separately

Store separately from metal jewelry to prevent scratches. Use the included silk pouch or a separate velvet box.

04

Visit regularly

We recommend having your pearl necklace checked and restrung periodically. You can book an in-store appointment for a consultant to evaluate it on-site.

FAQ

Frequently Asked Questions